Date posted: July 14, 2020

Temp Customer Care

Our client, a fast-growing business based in Minworth are currently recruiting a Customer Care Assistant to join their busy team. The successful candidate will maintain a high level of Customer Service to ensure that the customer is at the heart of everything. Along with a competitive salary, the candidate will receive a pension scheme, 23 days paid holiday and discretionary bonus based on performance.

As the Customer Care Assistant, you will be responsible for:

  • Processing orders
  • Liaising with customers to remedy any problems with installation works
  • Scheduling fitters to go out to remedy works
  • Ordering spare parts when goods are found to be damaged
  • Sending spare parts to site and liaising with site manager
  • Answering telephones and dealing with enquiries
  • Filing and typing

The successful candidate for the role of Customer Care Assistant will have:

  • Ability to learn new systems quickly and comprehensively
  • Excellent telephone manner
  • Ability to work well under pressure in a team environment
  • A good understanding of geographical areas would be advantageous
  • Familiarity and confidence with using Microsoft Office (Mainly Word and Excel)

In return the Customer Care Assistant will receive a basic salary of £18,000pa. Working hours are Monday to Friday 08:30am to 17:00pm.

Please Note: We do not contact or write to unsuccessful candidates. If you have not heard anything from us within 48 hours of your application, you should presume that your application was unsuccessful.

Job Information

Job Reference: KW3779_1594727282
Salary: Up to £18000 per annum + 8:30 - 5pm 40 Hours Per Week
Salary From: £18000
Salary To: £18000
Job Industries: Call Centre and Customer Service
Job Locations: Sutton Coldfield, West Midlands
Job Types: Contract

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